In the midst of a technological revolution on the road, millions of drivers have become reliant on transportation systems such as Uber for a safe ride to a destination. Uber has found its way into the common psyche, indeed; the name has largely become synonymous with the word “taxi.” Yet as Uber’s clientele skyrockets, does it maintain its image of the safer travel option? In Virginia, passengers who suspect the process has gone awry after an Uber wreck may decide to take legal action. First, there are some aspects of the company worth considering.

Last summer, Entrepreneur lauded Uber for its hand in reducing the number of fatal accident rates since the company’s launch in 2010. Using research carried out by Providence and Stonehill colleges, Entrepreneur showed that Uber is responsible for a 16.6 percent drop in vehicular fatalities each year. Likewise, the number of DUI cases seems to also be on the decline. The article concludes with a demand for more data on the topic, but also mentions the transportation company may play a role in reducing the number of curbside assaults in some cities, as well.

Fortune magazine gives a more sobering account of Uber and accidents that passengers have reported over the years. According to many customer experiences, Uber deals with accidents in a peculiar way–quickly addressing situations but working to avoid any responsibility in such scenarios altogether. Fortune shares that some insurance companies have explicitly stated that their policies would not cover these types of accidents. Not until 2013 did UberX have insurance coverage, but the company has since has expanded coverage to drivers during their entire shifts. While the company prides itself on safety and security, Fortune gives the unsettling reflection that spokesmen for the company have refused to share the number of accounts in which Uber drivers have been involved in wrecks. The numbers may seem uncertain, but it is evident that the future of transportation comes with its own set of legal complications.